// System Support & Engineering Desk

Developer Support

Direct technical support for Urania API consumers. File bug reports, request missing territories, or report uptime and latency anomalies.

Open Engineering Ticket

Target response: < 24h

Contact Name

Developer Email

Issue Severity

Component / Summary

Detailed Reproduction Steps / Logs

// Infrastructure Status LIVE

API Gateway (v1) Operational

Database Cluster (PostgreSQL) Connected

Geospatial Spatial Engine Nominal

// Common Resolutions

Verify that you are sending the X-API-Key HTTP header with your exact active project key. Do not prepend "Bearer ".

Default keys are allotted 1,000 requests/minute and 100,000 requests/month. If your production service requires a higher limit, file a ticket above.

Found a misspelled province or misplaced city coordinates? Log into your dashboard to submit community geo patches directly.